Armeec aims to exceed customer expectations by prompt and accurate underwriting, timely claims settlements, developing distribution channels and providing prompt and flexible decisions by client-orientated insurance products. The company prides itself on precision and compliance with ethical standards, responsibility and team spirit. The stated objectives of Armeec are to outperform the market and maintain the portfolio diversification and financial stability of the company. The motto: each problem can be solved, business ethics is obligatory, and the formula for success is “a clear and correct definition of objectives and motivation of the team”. This integrity of focus and effort swung the BV judging panel’s decision in favour of Armeec being awarded Best General Insurance Company (Bulgaria).