Dramatic fall in half-year profits strikes to heart of John Lewis

JOHN Lewis Partnership’s June predictions of low-to-zero profits for the first half of 2018 have proven precise, rather than pessimistic: a plunge of 99...

VW emissions court case forced to find bigger venue for crowds

  GERMAN car manufacturer Volkswagen has gone on trial in Braunschweig higher regional court in the first case over the diesel scandal in which emissions...

Football safety report lit fuse to UK call centre’s ‘big bang’

BRITISH contact centre specialist Kura has acquired two new divisions, making it the UK’s largest independent outsourcer. Kura was formed as Response in 1991 and...

Change is the only constant, and a true secret of survival

IBM’s story provides a roadmap for using ambitious goals and constant communication to reinvent a company. Former IBM employee DIANE BRINK of the Kellogg...

EU and US rapprochement over import tax feud

THERE are moves afoot to ease looming trade barriers between the US and the EU. US president Donald Trump met with European Commission chief Jean-Claude...

Getting started: it’s as bad, and as exciting, as you had thought

Self-confessed non-social nerds GIL and ANYA GILDNER broke into the rat race with search marketing company Discosloth –  despite a lack of relevant experience...

From Serena’s socks to rabbits’ feet – superstition is all around

HAVE you ever worn your “lucky” shoes to a job interview, or knocked on wood after saying something hopeful? Experts aren’t surprised… SUPERSTITIOUS actions aren’t...

Convertible for you? Classifieds and fintech join forces for vehicle sales

Don’t buy a lemon: UK fintech scale-up partners with US car-sales site for a fully transactional marketplace IN A fightback against social media disruptors –...

Gender pay-gap: women undervalue their own contributions, study finds

Expectations play a part in unequal rewards system – and women appear less pushy when it comes to negotiating a salary WOMEN often find themselves...

Charity begins at home; blockchain plan ensures it goes the distance

Commit Good lives up to its name with technology to track donations from source to recipient IS THE money you just donated to that children’s...