ITAÚ Unibanco’s team members follow a code of conduct that emphasises transparency, accountability, and good-faith relationships. The bank is committed to positive impacts in financial citizenship, inclusion, entrepreneurism, responsible investing, eco-efficiency, and equitable employment. It publishes annual ESG reports and is a member of both the Dow Jones Sustainability Index and Bloomberg’s Gender Equality Index. In 2023, Itaú Unibanco has been honoured with the Best Bank Governance award in Brazil by the BV judging panel.