SPEECHMATICS is a company offering three main services: cloud-based transcription, language assessment for educational institutions, and content analytics. The company claims a higher degree of accuracy than its competitors, and, while these services supply a healthy revenue, they also generate copious amounts of training data with which to optimise existing services and develop more ambitious projects (such as offline, embedded speech-recognition software). Each new customer represents an expansion of the Speechmatics vocabulary and language database — and an increase in the sophistication of its proprietary artificial neural network systems. Almost at a loss for words, the BV judges confer on Speechmatics the 2018 award for Most Innovative Human-Computer Interaction (HCI) Technology (United Kingdom).