INTESA Sanpaolo Bank Albania embraces the digital evolution of the financial industry, and has put connectivity at the heart of its strategic vision. The bank is a subsidiary of the Intesa Sanpaolo Group, one of the largest banking networks in the Eurozone. The Intesa Sanpaolo Group has prioritised digital transformation, and its 2018-2021 Business Plan aims to invest around €2.8 bn in the sector over the next three years. The bank recently launched a multi-channel banking platform, with smartphones and fintech at its core. Biometric recognition technology simplifies and strengthens security, apps assist with investment management, and the mobile phone is replacing cash as king. Strict EU compliance and sustainable growth have pushed Intesa Sanpaolo Bank Albania to the top of the national market, and the BV judging panel declares it the winner of the 2018 award for the Best Digital Bank (Balkans).