ILMARINEN Mutual Pension Insurance Company prioritises a supportive work environment and employee wellbeing. The company ensures its people are motivated, engaged and free to focus on the customers. Founded in 1961, the company has been around as long as the Finnish employment pension system. It became the country’s largest private sector pension insurer in 2018, following a merger with the earnings-related pension company Etera. A decade of digitalisation prepared Ilmarinen to deal with the Covid crisis, and the team adapted quickly. Good governance has streamlined operations, uncovered cost efficiencies and spurred growth. Policy holders are the owners of this mutual, and the employee-originated business strategy undergoes annual review and revision. The BV judging panel declares Ilmarinen winner of the 2020 award for Best Pension Fund Governance (Finland).