UNICREDIT is a pan-European bank with a strong core market and an expansive — and expanding — international presence. The bank seeks to strengthen the group value by focusing on customer satisfaction, supporting the personal and professional development of its workforce, and generating synergies throughout the network. Conscientious risk management and disciplined execution of growth strategies have proven successful, yielding steady performance and marked progress. Digitalisation has simplified processes, boosting ease of access and convenience while shoring up security. The BV judging panel believes that UniCredit has laid the groundwork for a sustainable and future-proof business, with optimisation initiatives that will help it build the bank of tomorrow. The judges congratulate UniCredit, the 2019 winner of the Best Banking Growth Strategy (Italy) award.