Lemonade is the disruptor reframing insurance as a virtuous cycle. The B-corp has eliminated distrust or conflict of interest with clients by allocating up to 40 percent of unused premiums to customer-selected community causes. Customers choose a charity during the onboarding process. Through the “Giveback” programme, Lemonade has partnered with nearly 100 non-profits to deliver concrete social impacts. Some highlights from last year include funding a water system in Africa, the construction of homes in Central America and the delivery of tens of thousands of meals across the US. Lemonade’s customer satisfaction rates are through the roof. Uncoincidentally, it boasts speedy claims clearance, with 30 percent settled within seconds. For its role as a differentiator, the BV judging panel presents Lemonade with the 2020 Best Social Impact Digital Insurer (US) award.
