Viability

CUSTOMER service has evolved to allow automated systems to assist with traditional human interactions — and AI may hold the key to best-in-class service. AI...

BUILDING and civil engineering company Sir Robert McAlpine has funded a study using first-person accounts to provide employers with “more than stats” on the subject of...

Increasing the capacity of financial institutions to provide low-balance savings accounts and reach low-income clients in developing countries with technology-driven products has become an...

By JASON AGNEW WITH just half the year gone, the National Grid has confidently predicted that 2019 will be the year when zero-carbon energy overtakes...

By FRANCESCA ANOJA FROM June 2026, all 27 EU member states will have to enforce mandatory quotas that ensure at least 40 percent of non-executive...

LIKE many successful businessmen, Sangu Delle’s career as a relentless money spinner began in the school playground. Unlike his contemporaries, for whom a pop-up...

IT’S SMALL Business Advice Week, a time for SMEs to consult with advisers about the best direction for their business journey. The British Business Bank...

Research by lender iwoca has unearthed some concerns for business in 2022 WITH rising inflation predicted by the Bank of England and the threat of...

Oil prices have rebounded from their recent lows and may yet provide temporary relief to Nigeria, allowing the incoming administration of President-elect Muhammadu Buhari...

An actor/activist and a water crisis expert join forces to protect the most precious liquid of them all. HEATHER LEAH SMITH reports. SOCIAL and environmental...