AI: here to improve customer service, honest…
CUSTOMER service has evolved to allow automated systems to assist with traditional human interactions — and AI may hold the key to best-in-class service.
AI...
Innovative firms are more competitive and create more jobs
The ILO’s World Employment and Social Outlook 2017: Sustainable Enterprises and Jobs, released earlier this month shows innovative companies tend to be more productive, create...
Importance of SMEs to UK economy — and how to encourage...
CHRIS THOMPSON explains why small is beautiful for the future of Britain’s GDP
CAPITALISM is under the microscope at the moment, largely because of the...
UNCDF “What Did We Learn?” Series: UNCDF MicroLead Expansion Innovations Reaching...
Increasing the capacity of financial institutions to provide low-balance savings accounts and reach low-income clients in developing countries with technology-driven products has become an...
Big ideas to nurture little UK businesses
IT’S SMALL Business Advice Week, a time for SMEs to consult with advisers about the best direction for their business journey.
The British Business Bank...
Ilan Kapoor: Not Easily Impressed by Do-Gooders
Professor Ilan Kapoor doesn’t believe in participatory development. He considers the concept little more than a misleading slogan – harsher words have been used...
World’s first crowdfunded, climate-neutral sneakers — with caffeine
HELSINKI-BASED eco-startup Rens has launched vegan, waterproof sneakers produced from coffee grounds and recycled plastic.
The firm released “every-day” sneakers made from 21 cups of...
Caroline Criado-Perez: Ordeal and Success by Social Media
The rise of social media has transformed the way in which the world communicates. However, this can be a double-edged sword as freelance journalist,...
The Funny German: Henning Wehn
Henning Wehn has carved out the most unlikely career as a stand-up comedian in the UK. Unlikely, because most British people are convinced that...
