Viability

CUSTOMER service has evolved to allow automated systems to assist with traditional human interactions — and AI may hold the key to best-in-class service. AI...

The ILO’s World Employment and Social Outlook 2017: Sustainable Enterprises and Jobs, released earlier this month shows innovative companies tend to be more productive, create...

The UK Government has published proposals for future data sharing arrangements between the UK and EU. Tom Thackray, CBI Director of Innovation, said: “This paper is an...

SDG11’s goal is to make cities “inclusive, safe, resilient and sustainable”. As with all the SDGs, the aim is ambitious … and difficult to...

KOMMUNALKREDIT Austria AG is headquartered in the heart of Vienna, and serves German and international markets from its branch office in Frankfurt. As a specialised...

Former military defence expert is to take up the role in January, but can he stop the rot in Abu Dhabi where the airline...

Projected growth rates for emerging economies are slowing down. The International Monetary Fund (IMF) expects their convergence with more advanced economies to take place...

Are advancements in 3D technology about to herald the start of a new industrial revolution? THE latest essential accessory for technology fans is, without doubt,...

Environmental, social, and governance (ESG) issues—also known as sustainability issues—are posing a shared risk to the insurance industry, business, government, and society at large,...

L’Oreal never quite managed to get to grips with what it bought from Dame Anita Roddick in 2006, but was it all worth it? WHEN...