AI: here to improve customer service, honest…
CUSTOMER service has evolved to allow automated systems to assist with traditional human interactions — and AI may hold the key to best-in-class service.
AI...
VW Sticking to its Smoking Guns
Electric dreams are no threat to the diesel engine, according to the boss of Volkswagen. Has Matthias Mueller got a cunning long-term plan, or...
Importance of SMEs to UK economy — and how to encourage...
CHRIS THOMPSON explains why small is beautiful for the future of Britain’s GDP
CAPITALISM is under the microscope at the moment, largely because of the...
Latin America: Emulating the Success of a Few
At this year’s gathering of the World Economic Forum (WEF) in Davos, Latin America is expected to claim centre stage.
With some of the region’s...
Cork industry pulls out all the stops to stay afloat
It’s found in bottles, shoes, crypt floors and space ships: JASON AGNEW raises his glass to toast a natural wonder
When many of us think...
SMEs head online to counter lockdown — and find surprise benefits
SMALL UK businesses are moving the bulk of their services online as the sector takes tentative steps towards recovery.
Small Business Britain and BT Skills...
Israel ice cream row heats up
ICE CREAM maker Ben & Jerry's is to end sales in the West Bank and East Jerusalem.
The firm intends to construct a different distribution...
Rich Man, Poor Man: A Clash Foretold
In November, a Chinese billionaire – one not yet clipped and cuffed at the order of President Xi Ping – acquired Amedeo Modigliani’s Reclining...
Asia Pacific: Japan – A Uniquely Successful Model
Ernest Hemmingway once said that going broke happens very slowly – and then all of a sudden. The world has been waiting for more...
Johnson must deliver ‘transformative’ strategy to help disabled people in UK
BUSINESS leaders have called on UK Prime Minister Boris Johnson to deliver on his promise of a transformative National Strategy for Disabled People.
In an...
