AI: here to improve customer service, honest…
CUSTOMER service has evolved to allow automated systems to assist with traditional human interactions — and AI may hold the key to best-in-class service.
AI...
Heiki Paakkinen: Can Penguins Rule the Waves?
The energy trilemma – how to generate affordable, secure, and low carbon electricity – constitutes a struggle for most countries. There is an imperative...
Cork industry pulls out all the stops to stay afloat
It’s found in bottles, shoes, crypt floors and space ships: JASON AGNEW raises his glass to toast a natural wonder
When many of us think...
Eden Full Goh: Here Comes the Sun
Eden Full Goh was barely ten when she picked up a book at the neighbourhood library with detailed instructions on how to build a...
Rolls-Royce: Powering Flight Since 1914
Though the company has issued five profit warnings in less than two years, Rolls-Royce remains one of the world’s largest and most successful manufacturers...
Social Supermarket’s grand branding idea for social impact
THE UK's largest marketplace for social impact products has announced the launch of a Branded Merchandise offering for corporates.
The B Corp-certified organisation’s business model...
Latin America: As Nations Mature Some Are Left Behind
Devoid of subtlety, headlines often fail to convey the real story. While the bumbling and stumbling governments of Brazil and Venezuela dominate the news...
Corporate insolvencies as pandemic restrictions fade
By PATRICE CROSBOURNE
THE UK Government Insolvency Service has released statistics for corporate insolvencies in England and Wales for May 2022.
An increase in corporate insolvencies...
Électricité de France (EDF): Thinking Big and Outside the Box
Determined to become the world’s largest supplier of renewable energy, Électricité de France (EDF) in July took an 80% stake in Hong Kong-based wind...
Could matching EU quotas improve UK gender diversity?
By FRANCESCA ANOJA
FROM June 2026, all 27 EU member states will have to enforce mandatory quotas that ensure at least 40 percent of non-executive...
