Case Study: Samsung: Learning a lesson in customer response
By Tony Lennox
UNTIL the moment Gerald Ratner stood up to deliver an after-dinner speech to the Institute of Directors at the Albert Hall in...
The tides they are a-changing
EVER since the Romans constructed sophisticated tide mills across the high maritime ranges of a conquered Britain, the modern world has been trying to...
Tata Steel: Perseverance & Excellence
Blame it on Ayn Rand. She – of Atlas Shrugged and The Fountainhead fame – provided Sajid Savid with an ideological backbone. Secretary for...
Holland America Line: Old World Charm with All the Mod Cons
Retaining its old world charm and eschewing the floating brick concept, Holland America Line (HAL) offers its guests an opportunity to enjoy world class...
Can Australia’s richest woman stay under the radar?
VERY little is known about the reclusive Vicky Teoh, and only a handful of people even know what she looks like, but the veil...
The big win
Business Vision’s Naomi Majid takes a look at successful corporate governance in South Africa to determine why it’s working, and if it can be...
The bottle of Hastings
The driving force behind the success of Netflix.
IF he didn’t have a healthy fear of the uncompromising wrath of his wife, Reed Hastings' net...
The Power of Incremental Change and the Quest for Perfection
Toyota spends in excess of $10bn annually on automotive research and development. That pile of money buys the company incremental improvements in nearly all...
Ray Tomlinson – the alpha email
WHEN Ray Tomlinson inadvertently invented the email, he had no idea his coding and revolutionary use of the ‘@’ sign would change the world...
Monte Carlo or dust?
Even the world’s finest treasures collect a bit of grime once in a while. Business Vision’s Tony Lennox takes a look at the famous...
